Privacy Policy

Hormone Harmony OC (“Practice,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share through this website and related communications.

This Privacy Policy explains how information is collected, used, and protected when you visit our website or communicate with our practice.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Date of birth

• Appointment requests

• Health-related information submitted through forms

• Payment or membership inquiry information

• Other information you choose to provide

We may also automatically collect limited technical information, such as:

• IP address

• Browser type

• Device information

• Website usage analytics

• Cookies and tracking data

How Information Is Used

Information collected may be used to:

• Respond to inquiries

• Schedule appointments or consultations

• Provide requested services

• Communicate regarding membership or care

• Improve website functionality and user experience

• Maintain internal business records

• Comply with applicable legal and regulatory obligations

We do not sell personal information to third parties.

HIPAA & Protected Health Information

Certain communications with Hormone Harmony OC may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).

Medical information submitted through secure patient portals or official intake systems is handled in accordance with applicable HIPAA privacy and security regulations.

However, standard website forms, email, and text messaging may not always be fully secure. Please avoid transmitting highly sensitive or urgent medical information through unsecured channels.

Cookies & Analytics

Our website may use cookies and third-party analytics tools to improve website performance and understand visitor engagement.

You may disable cookies through your browser settings; however, portions of the website may not function properly.

Third-Party Services

We may utilize third-party providers for:

• Website hosting

• Scheduling software

• Payment processing

• Email communications

• Analytics services

• Electronic medical records

These providers may have access to limited information necessary to perform their services and are expected to maintain reasonable privacy and security safeguards.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights related to:

• Accessing your information

• Requesting corrections

• Requesting deletion of certain information

• Opting out of marketing communications

Requests may be submitted through the practice contact information listed on the website.

Changes to This Policy

Hormone Harmony OC reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.